Return & Refund Policy

Refund Policy

Shipping Regions: USA

Return Period: 30 days from the receipt of your item.
Conditions:
- No change-of-mind returns.
- Returns are accepted only for faulty or damaged items.
Process:
1. Email info@mallofamercia.com with photos of the issue.
2. Follow the instructions provided upon return approval.
3. Unapproved returns will not be accepted.
Refund Processing: Refunds are typically processed within 10 business days after we receive and inspect the returned item.

Inspection: Check your order upon delivery.
Report: If you find defects, damages, or incorrect items, contact us immediately.
Return Costs: We offer free shipping for returns on defective products.
Exclusions: We do not accept returns on gift cards.

We accept exchanges under the same conditions as returns. If an item is faulty or damaged, follow the return steps above.

Notification: We will let you know as soon as we have received and inspected your return.
Approval: Once approved, refunds are processed within 10 business days to the original payment method.
Processing Time: Your bank or credit card company may require additional time to post the refund.

For any questions or concerns, please reach out: